Last Updated: March 2026
GGStudio LLC (“GGStudio,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, mobile application, and related services (collectively, the “Platform”).
By using the Platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you create an account, purchase a membership, sign up for emails, contact customer support, or participate in community features, we may collect information such as:
your name
email address
billing address
payment-related information
account login details
any information you choose to provide in messages, comments, or community areas
Automatically Collected Information
When you use the Platform, we may automatically collect certain information, including:
device type
browser type
IP address
app usage data
pages or content viewed
access times
general analytics and diagnostic information
2. How We Use Your Information
We may use your information to:
create and manage your account
provide access to workouts, programs, and other Platform features
process payments and manage subscriptions
communicate with you about your membership, purchases, updates, or support requests
send marketing emails and promotional content, where permitted by law
improve the Platform, user experience, and our services
monitor and maintain the security and functionality of the Platform
enforce our Terms and protect our rights
3. Payments
Payments are processed through third-party payment processors, such as Stripe. We do not store your full payment card details on our own servers. Payment information is handled by the applicable payment processor in accordance with its own privacy practices.
4. Third-Party Services
We may share information with trusted third-party service providers that help us operate our business and Platform, including services related to:
app and platform hosting (including services provided through VidApp)
payment processing
email communications
analytics
customer support
marketing and advertising
These third parties may only use your information as necessary to provide services to us or on our behalf.
5. Community Features and User Content
If the Platform includes community features such as comments, discussion boards, forums, or similar interactive spaces, any content you post there may be visible to other users. Please use discretion when sharing personal information in public or shared areas of the Platform. We may remove content that violates our Terms, community guidelines, or applicable law.
We are not responsible for how other users may use or share content that you choose to post in public or community areas of the Platform.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to operate the Platform, remember preferences, analyze traffic, and improve user experience. We may also use these technologies to measure marketing performance and deliver relevant content. You can usually manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain Platform features.
7. How We Protect Information
We take reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account login information.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
provide the Platform and our services
maintain business and financial records
comply with legal obligations
resolve disputes
enforce our agreements
We may also retain certain information as required or permitted by law.
9. Your Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
access the personal information we hold about you
request correction of inaccurate information
request deletion of your personal information
opt out of marketing emails by using the unsubscribe link in our emails
To make a privacy-related request, please contact us using the contact information below.
10. Children’s Privacy
The Platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can review and delete it if appropriate.
11. International Users
If you access the Platform from outside the United States, please note that your information may be processed and stored in the United States or other jurisdictions where our service providers operate. By using the Platform, you understand that your information may be transferred to countries with different data protection laws than your country of residence.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will update the Effective Date above. Your continued use of the Platform after any updates means you accept the revised Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us at hello@joinggstudio.com.