Last Updated: May 17, 2026
GGStudio LLC (“GGStudio,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how GGStudio LLC (“GGStudio,” “we,” “our,” or “us”) we collects, uses, and discloses, and protect information when you use our website, mobile application, and related services (collectively, the “Platform”).
By using the Platform, you acknowledge that you have read and understand this Privacy Policy and agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you create an account, purchase a membership, sign up for emails and/or notifications, contact customer support, take quizzes, or participate in community features, we may collect information such as:
• your name
• email address
• billing address
• payment-related information
• account login details, such as username and password
• current fitness goals
• workouts and workout locations you prefer
• health information, such as whether you are pregnant
• information about your marital status, including whether you are getting married soon
• any information you choose to provide in messages, comments, or community areas
Automatically Collected Information
When you use the Platform, we may automatically collect certain information, including:
• device type
• browser type
• IP address
• app usage data
• pages or content viewed
• access times
• general analytics and diagnostic information
Information From Third Parties
We may also collect and display information from third parties, such as when you voluntarily connect the Platform to a third-party app or device including Oura or Strava.
2. How We Use Your Information
We may use your information to:
• create and manage your account
• verify your identity
• provide access to workouts, programs, and other Platform features
• process payments and manage subscriptions
• communicate with you about your membership, purchases, updates, or support requests
• send marketing emails and promotional content, where permitted by law
• allow you to connect and converse with other Platform users
• improve the Platform, user experience, and our services
• personalize your experience, such as recommending classes we think you might like
• operate and manage the Platform
• other business purposes, such as data analytics, conducting audits, and monitoring and preventing fraud, infringement, and other potential misuses of the Platform
• monitor and maintain the security and functionality of the Platform
• enforce our Terms and protect our rights and the rights of others
• as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to protect our operations; and (e) to allow us to pursue available remedies or limit the damages that we may sustain.
We only use sensitive information, such as health information, to provide the Platform and as reasonably expected by average users who request access to the Platform; to prevent, detect, and investigate security incidents; to prevent and prosecute fraudulent or illegal actions directed at us; for short-term, transient use; or to verify or maintain the quality or safety of a product, service, or device which we may own, control, or provide, or to improve, upgrade, or enhance such products, services, or devices.
Subject to applicable laws, we may combine, aggregate, pseudonymize, de-identify or anonymize any of the information we collect from or about you.
We may use information that does not personally identify you for any purposes, except where we are required to do otherwise under applicable law.
We will maintain de-identified, aggregate, or anonymized information in de-identified, aggregate, or anonymized form, as applicable, and will not re-identify such information, except in accordance with the requirements of applicable law.
We do not process your personal information for profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
3. How We Share Information
Third-Party Services
We may share information with trusted third-party service providers that help us operate our business and Platform, including services related to:
• app and platform hosting (including services provided through VidApp)
• payment processing
• email communications
• analytics
• customer support
• marketing and advertising
These third parties may only use your information as necessary to provide services to us or on our behalf.
Government and Regulatory Authorities
We may disclose your information to law enforcement or other government entities, as ordered or directed by courts or other governmental agencies, or in order to comply with a subpoena or other legal process.
Courts and Administrative Tribunals
We may disclose your information when we believe in good faith that the disclosure is necessary to protect legal rights or the security or integrity of our operations or the Platform; protect your safety or the safety of others; investigate fraud, a breach of contract, or a violation of law; respond to a government request; or allow us to pursue available remedies or limit the damages that we may sustain.
Parties to a Corporate Transaction
We may disclose your information to third parties, advisors, and other entities to the extent reasonably necessary for development of or to proceed with the negotiation or completion of a corporate or commercial transaction, including a reorganization, financing, merger, acquisition, joint venture, change of control, or sale or other disposition of all or a portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
De-Identified Information
We may disclose information that does not personally identify you for any purpose, except where we are required to do otherwise under applicable laws.
4. Payments
Payments are processed through third-party payment processors, such as Stripe.
We do not store your full payment card details on our own servers. Payment information is handled by the applicable payment processor in accordance with its own privacy practices.
5. Community Features and User Content
If the Platform includes community features such as comments, discussion boards, forums, or similar interactive spaces, any content you post there may be visible to other users. Please use discretion do not when sharing share sensitive personal information in public or shared areas of the Platform. We may remove content that violates our Terms, community guidelines, or applicable law.
We are not responsible for how other users may use or share content that you choose to post in public or community areas of the Platform.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to operate the Platform, remember preferences, analyze traffic, and improve user experience. We may also use these technologies to measure marketing performance and deliver relevant content.
You can usually manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain Platform features.
7. How We Protect Information Security
We take reasonable administrative, technical, and organizational security measures to protect your personal information. However, no method of transmitting or storing data over the Internet is completely secure, and we cannot guarantee absolute security of your information.
You are responsible for maintaining the confidentiality of your account login credentials and other account information.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
• provide the Platform and our services
• maintain business and financial records
• comply with legal obligations
• resolve disputes
• enforce our agreements
We may also retain certain information as required or permitted by law.
9. Your Choices and Rights
Communication Choices
To opt out of receiving emails, texts, and/or notifications, you may unsubscribe using the link at the bottom of our emails.
Despite opting-out of certain communications, you may still receive administrative messages regarding the Platform, such as related to payment or when we update our Terms or Privacy Policy.
Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
• access the personal information we hold about you
• request correction of inaccurate information
• request deletion of your personal information
• opt out of marketing emails by using the unsubscribe link in our emails
To make a privacy-related request, please contact us using the contact information below.
10. Children’s Privacy
The Platform is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18.
If you believe a child has provided us with personal information, please contact us so we can review and delete it if appropriate.
11. International Users
If you access the Platform from outside the United States, please note that your information may be processed and stored in the United States or other jurisdictions where our service providers operate.
By using the Platform, you understand, acknowledge, and agree that your information may be transferred to countries with different data protection laws than your country of residence.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will update the Effective Date above.
Your continued use of the Platform after any updates means you accept the revised Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us at support@joinggstudio.com,